Whether it's opening an account, deposits, withdrawals, betting rules, or games — we're always here to help. Support in Bangla, 24 hours a day, 7 days a week.
Select the category that best matches your issue from the sections below. Each category contains detailed guides and solutions.
A step-by-step walkthrough for new members — from creating your Yesbajee account to placing your first bet. The whole process takes just a few minutes.
First-time withdrawals require a completed KYC verification. Simply upload a photo of your National ID — approval typically comes through within 1 hour.
All payments on Yesbajee are processed through SSL encryption. Your financial information is completely secure.
It's completely normal to feel a little unsure when you're new to online betting and gaming platforms. Where to click, how to make a payment, how bonuses work — these are questions almost everyone has. That's exactly why the Yesbajee Help Center was built. Here you'll find easy-to-follow guides written in Bangla so you can figure out anything on your own.
Opening an account on Yesbajee is straightforward. Go to the registration page and enter your name, an active mobile number, and a strong password. Your password must be at least 8 characters long — including numbers and special characters is recommended. After registering, you'll receive an OTP on your phone — use it to activate your account.
If you're having trouble logging in, first check whether Caps Lock is on. If you've forgotten your password, click "Forgot Password" — an OTP will be sent to your registered number so you can set a new one. If your account has been temporarily suspended, contact us via live chat and it will typically be resolved within 24 hours.
Yesbajee offers the most popular mobile banking methods used in Bangladesh. To deposit via bKash, log in to your account, go to the Deposit section, and select bKash. A bKash number will appear — send money to that number, then copy the transaction ID and paste it into the form. Your wallet is usually topped up within 5 minutes.
One important tip — always include your Yesbajee user ID in the reference or note field when making a deposit. This helps match your payment faster and ensures the funds reach your wallet without delay. If your balance hasn't updated after 15 minutes, contact us via live chat with a screenshot of the transaction.
Withdrawing your winnings on Yesbajee is straightforward. Go to the withdrawal section, enter the amount, and select your preferred payment method. Before withdrawing, make sure your KYC verification is complete — this requires uploading photos of both the front and back of your national ID.
Withdrawing bonus funds requires meeting specific wagering conditions. For example, if your bonus has a 5x wagering requirement and you received a ৳500 bonus, you'll need to place ৳2,500 in bets before you can withdraw. You can track your progress in the bonus section of your profile.
Understanding odds is key when placing Sports Betting wagers on Yesbajee. For example, if the Bangladesh cricket team has odds of 2.15, a ৳100 bet would return ৳215 in total (including your original ৳100 stake). Higher odds mean a lower chance of winning — but a bigger payout if you do.
In live betting, odds shift constantly as the match unfolds. A wicket or a goal can trigger an immediate change. Understanding these movements and placing your bet at the right moment gives you a real edge. Yesbajee's live betting screen shows real-time scores and stats to help you make informed decisions.
Follow a few simple steps to keep your Yesbajee account secure. First, never share your password — no Yesbajee staff member will ever ask for it. Second, enable two-factor authentication (2FA) in your profile settings. Third, if you log in from an unfamiliar device, change your password immediately.
If you notice any unusual activity on your account, contact us via live chat right away. Our security team can lock the account immediately and launch an investigation.
Yesbajee believes betting and gaming should be a source of entertainment, not addiction. That's why we offer tools to help you stay in control. Setting a deposit limit prevents you from adding more than a specified amount. A cooling-off period lets you take a temporary break from your account. And the self-exclusion option allows you to close your account for an extended period.
Please note that Yesbajee's services are strictly prohibited for anyone under 18. If someone in your family is struggling with online gaming addiction, reach out to our support team — we're here to help.
Here you'll find answers to the questions Yesbajee users ask most.
If this guide didn't resolve your issue, contact our support team directly. Yesbajee support is fully available in Bengali.
Caution: If anyone claiming to represent Yesbajee asks for your password or personal information, it's a scam. Our team will never ask for your password under any circumstances. If you receive such a message, report it immediately at support@yesbajee.com.
Thousands of Bangladeshi players enjoy Sports Betting and casino games on Yesbajee every day. Join now and get a 100% bonus on your first deposit.